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Terms & Conditions

Thank you for honoring us with your presence in this space. We hope you find just what you are looking for and more. Our items are truly natural and feature organic, ethically wild-crafted, and locally grown ingredients that are packaged in re-usable glass and metal containers. We try to use plastics as little as possible while also keeping in mind the desires of our customers. Additionally we reuse packaging materials from our supply shipments to help you save on shipping costs and reduce studio waste. A tremendous amount of time and energy goes into the crafting of our products and design. To ensure that you have a fabulous shopping experience you may find reviewing the following information to be useful.

Current processing time of orders paid in full is 5-7 business days. Many items are made to order to ensure potency and purity as we do not use harmful and/or synthetic preservatives. We appreciate your understanding as we thoughtfully take the necessary time to HAND-MAKE each of your items from start to finish. 

At this time we ship via USPS Priority Mail which enables us to provide you with a tracking number and includes a insurance up to $50 in value. If you wish to purchase additional insurance for your order please message us at SUPPORT. If items are lost or damaged during transit we will work with you to make amends. If items are damaged please be prepared to provide photo documentation. 

+Please note that we do not replace orders that were shipped to incorrect addresses or show as delivered via tracking notifications. If such an issue should occur please do contact us as we will attempt to assist in resolving the issue as best we can. 

Due to the personal and hand-crafted nature of our items we can not accept returns. However, if an item is not to your liking for whatever reason please contact us at SUPPORT within 30 days of purchase for a refund in the form of store credit. The refund will only be for the price of the item and does not include shipping costs. 

The products for sale on this site are completely natural and therefore free of synthetic and harmful preservatives. Because of this you will need to treat your items with a little extra care and attention.  Be mindful to keep scrubs, creme's and facial polishes free of external moisture and contamination as this will encourage bacteria growth and decrease shelf life of your product significantly. Additionally, ensure that your products are kept out of high heat, high humidity, and direct sunlight to avoid rapid oxidation and rancidity of oils. 

If you are pregnant or breastfeeding it is best to contact your healthcare provider prior to using products containing essential oils. Keep in mind that the information and products provided on this site are NOT intended to treat, diagnose, or cure disease and should never take the place of your doctors recommendations. These products are designed to assist your body in its own natural actions and are considered to be a component of a naturally holistic lifestyle. 


VARIATION: The content of the pages on this website, including product details and pricing is for general information and use only and is subject to change without notice. These terms and conditions may be revised at any time and will apply immediately from the date of publication.

EXTERNAL LINKS: This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Picket + Oak is not responsible for the operation of, or content located on or throughout any such site.

Unless otherwise specified, all products and content appearing on this website; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Picket + Oak, Copyright © 2015, ALL RIGHTS RESERVED 

The misuse of the information provided on this website may result in claims against you for damages and/or be a criminal offense. Without our written approval you may not distribute or commercially exploit the content of this website or use it in any other website. If you wish toe share content from this website with a third party for personal use you must acknowledge the website as the source of material.